Warranty
Matrikar 2-Year Risk-Free Warranty
At Matrikar, we stand by the quality of our custom car accessories. That’s why we offer a 2-year risk-free warranty, ensuring your purchase is protected against manufacturing defects and workmanship flaws.
1. Comprehensive Warranty Coverage
Your Matrikar product is built to last, but in the rare event of a defect, we’ve got you covered. Our warranty includes:
✔ Free repair or replacement of defective parts.
✔ Assistance with malfunctions under normal usage conditions.
✔ Support for issues resulting from manufacturing errors.
2. Warranty Duration
The standard 2-year warranty applies to most Matrikar products, ensuring long-term protection. Specific product categories may have varying warranty periods, clearly stated on the product page or in the included documentation.
3. Warranty Conditions
To claim a warranty, the following conditions must be met:
- The product must still be within the warranty period.
- Proof of purchase (invoice or receipt) is required.
- The product must not show signs of misuse, neglect, or unauthorized repair attempts.
4. What is Not Covered
While our warranty offers extensive protection, it does not cover:
- Normal wear and tear over time.
- Damage due to accidents, improper use, or incorrect installation.
- Consumable parts such as batteries or filters (unless otherwise stated).
- Issues caused by unauthorized modifications or repairs.
5. Easy & Hassle-Free Claim Process
If you ever need to make a warranty claim, we make it simple:
- Contact our customer service team at [customer service email/phone].
- Provide your proof of purchase and a detailed description of the issue.
- Our team will assess the claim and guide you through the next steps, which may include product inspection, repair, or replacement.
6. Additional Information
- Shipping costs for warranty claims may be covered depending on the nature of the defect.
- Some Matrikar products may come with a manufacturer-backed warranty. Please check the product details or contact the manufacturer directly for assistance.
7. Extended Warranty Option
Looking for even more protection? Some products qualify for extended warranty options at an additional cost. Check the product page or contact our team for details.
Your Satisfaction is Our Priority
At Matrikar, we take pride in delivering high-quality products backed by exceptional customer service. Shop with confidence, knowing your purchase is protected for years to come.