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Frequently Asked Questions
Order
Yes, we ship worldwide!
- Global Coverage: Enjoy delivery to nearly every country across the globe.
- Shipping Costs: Fees are calculated at checkout based on your location.
- Exclusive Offers: Stay tuned for year-round discounts and special promotions.
Delivery times vary based on your location:
- Local Orders: 5-7 business days.
- International Orders: 7-16 business days.
You’ll receive detailed tracking information in your confirmation email to monitor your order’s progress.
We accept multiple payment methods for your convenience:
- Credit/Debit Cards: MasterCard, Maestro, Visa.
- PayPal: Fast and secure.
Your payment is fully protected:
- SSL Secured: Ensures encrypted transactions.
- Stripe Payments: A trusted, top-rated payment processor.
Your personal details are always safe with us.
Yes, orders can be modified or canceled within 24 hours of purchase. Contact us immediately for assistance.
Yes, we offer discounts for bulk orders. Contact our support at: support@matrikar.com team for pricing details and assistance with placing your order.
If you notice an error in your shipping address, please contact us immediately at support@matrikar.com. Changes can only be made before your order is processed for shipping.
Fit, Installation & Maintenance
Yes, every set is custom-made using your car’s exact specifications for a flawless fit and superior coverage.
Installing your Matrikar Car Mats is simple and takes just 5 minutes. No tools or special skills are needed.
Step-by-Step Installation:
- Remove any existing floor mats from your car.
- Slide the driver's seat all the way back and up.
- Position the Matrikar Car Mat into place on the driver’s side.
- Repeat the process for the passenger side.
- For rear mats, move the front seats all the way forward to expose the maximum floor area.
- Lay the mats on the back floor, ensuring they fit snugly.
- Use the provided clips or Velcro strips to secure the mats where needed.
Your mats are now installed! Thank you for choosing Matrikar Car Mats.
Important Safety Tips:
- Never stack mats: Use only one mat per person for safety.
- Keep the driver’s area clear: Avoid double carpets or debris that could interfere with braking, accelerating, or shifting gears.
Matrikar Car Mats are easy to clean:
- Wipe Down: Use a microfiber cloth or mild soap and water.
- Debris-Free: Dirt and debris don’t stick, making vacuuming rarely necessary.
- Full Protection: Covers 99% of your car’s floor, trapping dirt before it reaches the carpets.
Important: Do not machine wash or dry.
Every mat is custom-made and laser-cut using precise 3D scans for a seamless fit. Our advanced technology ensures unmatched accuracy and coverage.
Yes, Matrikar Car Mats are designed for all-weather use. They protect up to 99% of your vehicle's floor from mud, dirt, snow, and other elements, ensuring durability and performance in the harshest conditions.
Yes, Matrikar Car Mats are made to order, laser-cut, and precisely designed to fit your specific vehicle perfectly—like a glove.
No, Matrikar Car Mats are designed to fit perfectly without interfering with your car’s safety features or electronic systems.
Yes, our mats are made from premium, eco-friendly materials that are completely odorless.
No, our mats feature an anti-slip backing that ensures they stay securely in place.
Yes, Matrikar Car Mats are lightweight and designed for quick removal and reinstallation, making cleaning and maintenance hassle-free.
- Yes, we cater to a wide range of vehicles, including SUVs, sedans, trucks, and more. If your vehicle is not listed, contact us, and we’ll confirm compatibility.
Shipping
Absolutely! Matrikar Car Mats ships worldwide using reliable door-to-door courier services. Home delivery is available in most countries and regions.
We offer free shipping to 90% of locations, including the US, UK, Canada, Australia, New Zealand, and Europe. For other countries, a shipping fee applies.
Express Shipping is also available for an additional charge.
Manufacturing takes 5-7 business days. Shipping times vary by location and will be provided in your confirmation email.
Yes, once your order has been processed and shipped, you’ll receive a tracking number via email to monitor your delivery in real time.
Yes, gift wrapping is available for an additional charge. You can select this option during checkout.
Depending on your country, customs or import duties may apply. These fees are not included in the shipping cost and are the responsibility of the customer.
Other questions
Matrikar Car Mats are crafted from premium synthetic leather, designed to withstand harsh weather conditions and provide durability that lasts the lifetime of your car.
Unlike cheaper alternatives, Matrikar Car Mats are crafted from premium materials, laser-scanned for precise fit, and backed by years of R&D. Our quality, durability, and style are unmatched.
Detailed comparisons available upon request.
Visit our YouTube, Instagram, and Facebook pages to explore photos and videos of Matrikar Car Mats and trunk mats installed in thousands of cars by satisfied customers.
Stay connected and see how our mats transform interiors around the world!
If your car is not listed, simply send us an email at support@matrikar.com with your car's make, model, and year. Our team will get back to you promptly to confirm whether we can create custom mats for your vehicle.
Yes, you can find our latest discount codes and special offers on our social media channels or by subscribing to our newsletter. Don’t miss out on exclusive deals!
Absolutely! Our custom options allow you to choose colors and stitching to match your car’s interior.
Yes, we offer sample material swatches. Contact us to request a sample before placing your order.
Let us know your car’s make and model, and we’ll confirm whether we can create mats specifically for your vehicle.
Yes, we offer custom embroidery services for an additional fee. Contact us for more details.
Our mats are designed with a premium thickness of approximately 10mm, providing excellent comfort and durability.
Yes, we offer replacement accessories. Contact us if you need additional clips or Velcro strips.
Our mats are made from premium synthetic leather that is certified eco-friendly, ensuring minimal environmental impact during production.
Return Policy
According to our Return & Refund Policy:
- If the mats don’t fit, you’ll receive a free replacement without needing to return the original mats.
- If the replacement also doesn’t fit, you’ll be entitled to a full refund.
Your satisfaction is our priority!
Yes, all our mats come with a standard 2-year warranty. You can also opt for an extended warranty, available on the Cart page during checkout.
If you’re not satisfied or need to return a product, contact us within 30 days of delivery. We’ll guide you through the process.
Refunds are processed once the returned item is received and inspected. Shipping fees are non-refundable unless the product was defective or damaged.
Exchanges are possible within 30 days of delivery. Contact us to arrange the process. Please note that additional fees may apply for certain customizations.
Refunds are typically processed within 5-10 business days after the returned item has been inspected.