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Customer Support
Real humans, no chatbots. Our team is based in Montreal and ready to help with any question about your order, your vehicle compatibility, or our products.
30-Day Money Back
Full refund, no questions
Free Shipping
Canada & USA, every order
2-Year Warranty
Materials & workmanship
Proudly Canadian
Designed in Canada
Common Questions
Quick answers to what we hear most often.
How long does delivery take?
Standard production takes 5–7 business days. After that, delivery is 5–7 days within Canada and 7–12 days to the US. Every order ships with full tracking and insurance.
What if my Matrikar mats don't fit my vehicle?
Our 30-Day Perfect Fit Guarantee means we replace your mats for free if they don't fit perfectly. Just contact us within 30 days of delivery and we'll handle it.
Do you ship to the US?
Yes. We ship across both Canada and the United States with free standard shipping on every order. Customs and duties are included — no surprise fees at delivery.
Can I get help choosing the right Matrikar product?
Absolutely. Email us at support@matrikar.com or call 1-888-637-2838 with your vehicle details (make, model, year, trim) and we'll recommend the best fit.